At BradleyTTshop LLC, we want you to be happy with your purchase. If you are not satisfied with your order, please follow our refund and return policy below.
- Return Time Limit
You have 7 days from the date you received the item to request a return. If you exceed this period, we will not be able to provide you with a refund or exchange. - Return Conditions
The product must be unused and in original condition, including all tags and packaging. We only accept returns of new, unused merchandise.
Items affected by the following conditions will not be accepted for return:
Damaged items - Refund Process
If you wish to request a refund, please first contact us at bradleythornburg@bradleytt.shop to obtain a return authorization and detailed instructions.
Please include your order number and the reason for the return. - Return Shipping Costs
If the return is due to our error (such as sending the wrong item or the product is defective), we will pay for the return shipping.
In other cases, the shipping costs required for the return will be borne by the customer. - Refund Processing
Once we receive and inspect your return, we will process your refund as quickly as possible. Your refund will be processed back to your original payment method.
It usually takes 5-10 business days to process a refund, depending on your bank or payment provider. - Exchange Policy
If you would like to exchange your item, please let us know when you request a return. If you choose to exchange your item, you will follow the same return process as for a refund. - Contact Us
If you have any questions or need support regarding our return policy, please contact us at:
Email: bradleythornburg@bradleytt.shop
Phone: (774) 464-4610
Thank you for choosing BradleyTTshop LLC! We look forward to providing you with a great shopping experience.